Contact us:

Hong Kong Office
Unit 1901,
Yen Sheng Centre,
64 Hoi Yuen Road,
Kwun Tong, Kowloon
(HKAS Accredited)
ACI Tel: (852) 3977 8988
Customer Service Dept: 3977 8984
acics@aci-limited.com

Accounting Dept: 3977 8928

account@aci-limited.com

Training Dept: 3977 8983
training@aci-limited.com

Certification Services Dept:
3977 8987
acicert@aci-limited.com

Auditor Dept: 3977 8938
auditor@aci-limited.com

Fax:(852) 2806 1940
E-mail:enquiry@aci-limited.com
(MTR Kwun Tong Exit B1)

U.S.A. Representative Office
2046 Ellison Way
Kennesaw GA 30152
U.S.A.

E-mail:info.usa@aci-limited.com

Canada Representative Office
69 Braehead Drive
Richmond Hill, ON, L4E 0B2
Canada

E-mail:info.canada@aci-limited.com

Macau Representative Office
Av Praia Grande
Edf Keng Ou 369-371 17¢XD
E-mail:info.macau@aci-limited.com








 

Accreditation helps users to identify reliable testing and certification service providers. You can find service providers accredited by the Hong Kong Accreditation Service and scope of their services at www.hkas.gov.hk
 
ACI, one of the first certification bodies being granted the OHSAS 18001 accreditation from Hong Kong Accreditation Services (HKAS)
 
ISO 9001:2015 Quality Management System and ISO 14001:2015 Environmental Management System Accredited Certifications are available in ACI aci is one of the First Certification Bodies to gain the above HKAS Accreditation
 
ACI, the first Certification Body being granted the ISO 50001 accreditation covering the largest spectrum of industry sectors from Hong Kong Accreditation Services (HKAS)
 
ACI awarded ISO 22000 and HACCP certificates to Taclon Industries Ltd (Authorized by Hung Fook Tong (Herbal Tea) Limited)
 
ACI awarded Integrated Management System Certificate to China Steel Engineering Co., Ltd.
 
ACI awarded Food Safety Management System Certificate to Yan Chai Hospital
 
ACI awareded ISO 14001:2004 Environmental Management System Certificate to HongKong International Terminals Limited (HIT)
 
Subsidiaries of Chun Wo Development Holdings LTD. Being awarded intergrated Management System (IMS) Certificates By ACI
 
ACI awarded ISO 50001 Energy Management System Certificate to Bachy Soletanche Group Limited
 
ACI Awarded ISO 50001 Energy Management System Certificate to Sun Fook Construction Limited
 
ACI Awarded ISO 50001 Energy Management System Certificate to Wan Chung Construction Company Limited
   
ACI awarded HACCP Certificate to Caritas Medical Centre Catering Department
   

ACI Awarded ISO 20252 to IPSOS Pte. Ltd. in Singapore

 

ACI Awarded ISO 9001 Certificate to ¡§Pest Control Advisory Section (Technical Support Unit) of Food and Environmental Hygiene Department, the Government of HKSAR¡¨

 

Route 3 (CPS) Company Limited being awarded Integrated ISO 9001, ISO 14001 & OHSAS 18001 Certificate

 
Electrical and Mechanical Services Department- Government of the HKSAR One of the first few Government Departments being awarded ISO 50001 Certificate
 
ACI Awarded ISO 14001 Certificates to both eprint Group Limited and Invoice Limited
 
ACI Awarded ISO 14001 Certificate to COSCO-HIT Terminals
 
ACI Awarded ISO 22000 and HACCP Certificates to Xin Dau Ji (Tuen Mun) Limited
 

ACI has awarded ISO 9001 Certificate to Sik Sik Yuen

   
ACI awarded ISO22000 and HACCP to Pat Chun International Limited
   

Triple Brilliant Development Limited, a subsidy of LH Group, has been Awarded ISO 22000 Certificate

   
ACI Awarded ISO 10002 Certificate to Hong Kong Police Force
   

China Resource Construction Company Limited has been Awarded ISO 31000 Certificate

 

Group companies of Nan Fung Group were awarded Integrated ISO9001, ISO 14001, OHSAS 18001and ISO 10002 Certificates

 
ACI Awarded ISO 50001 Energy Management System Certificate to Yau Lee Construction Company Limited
 
ACI Signed Cooperation Agreement with Macau Productivity and Technology Transfer Center (CPTTM) on the Incentive Subsidy Scheme for Certification International
Management System Standards
 

Able Engineering Company Limited was awarded ISO 50001 Energy Management System Certificate

 
JHC (International) Limited was awarded ISO9001:2008 certificate
 
WELL KEEN INTERNATIONAL LIMITED (Itacho Sushi) was awarded ISO 22000
 

THE DAIRY FARM COMPANY -7 ELEVEN HONGKONG & MACAU HACCP was awarded certificate

 
BRIGHT MATE HOLDING was awarded ISO 22000 certificate
 

MASS 8 COMPUTER SERVICE LIMITED and GGGREEN ANTIPOLLUTION & RECYCLER was awarded ISO 14001 certificate

 

CARRIER HONG KONG LIMITED was awarded ISO9001:2008 certificate

 

KNIGHT FRANK PETTY LIMITED was awarded ISO 9001 & ISO14001 certificate

 

ENVIRONMENTAL INFRASTRUCTURE DIVISION OF ENVIRONMENTAL PROTECTION DEPARTMENT was awarded ISO14001 certificate

 

FOO LUM FOOD LTD was awarded ISO 22000 certificate

 
DMX TECHNOLOGIES (HONG KONG) Limited was awarded ISO 27001 Certificate
 
AUTOTOLL LIMITED was awarded ISO 9001 certificate
 

SUN FOOK KONG (CIVIL) LTD was awarded ISO 14001 & OHSAS 18001 certificates and SUN FOOK KONG CONSTRUCTION Ltd was awarded OHSAS 18001 certificates

 
CSX WORLD TERMINALS HK LTD was awarded ISO 14001 & OHSAS 18001 certificate
 
ASIA CONTAINER TERMINALS LTD was awarded ISO 14001 & OHSAS 18001 certificate
 
ATL LOGISITICS CENTRE HONG KONG LTD was awarded ISO 14001 & OHSAS 18001 certificate
 
SHARK'S FIN CITY RESTAURANTS was awarded ISO 22000 and HACCP Certificates
 
TRANSPORT INFRASTRUCTURE MANAGEMENT LIMITED was awarded IMS certificate
 
TSING SHA CONTROL AREA a was awarded IMS ISO 9001, ISO 14001 & OHSAS 18001 certificates
 
HONG KONG JUDICIARY - Small Claims Tribunal and the Magistrates¡¦Courts was awarded ISO 9001 certificate
 
TSING MA CONTROL AREA was awarded IMS ISO 9001, ISO 14001 & OHSAS 18001 certificates
 
FIRST FOUNDATION was awarded IMS ISO 9001, ISO 14001 & OHSAS 18001 certificates
 
KONG SHUM UNION PROPERTY MANAGEMENT CO LTD was awarded ISO 9001 & 14001 certificates
 
SIEMENS(Multi-national Corporation) was awarded ISO 9001 certificates
 
HK JUDICIARY CERTIFICATION PRESENTATION was awarded ISO 9001 certificates
 
LUEN SHING METAL & PLASTIC CO. LTD was awarded ISO 9001, ACI 5S certificates
 
HKPCCH was awarded ISO 9001 certificates
 
YHK CO LTD was awarded ISO 900, 14001 and OHSAS 18001 certificates
 
FOOK LEE CONSTRUCTION COMPANY LIMITED was awarded ISO 9001and 14001 certificates
 
DAIRY FARM was awarded HACCP certificate
 
GLOBAL SOURING SOLUTION LTD was awarded Six Sigma certificate
 
VINTAGE ENGINNERING (HK) was awarded ISO 9001 certificate
 
PROFICIENCY CONSTRUCTION MACAU was awarded ISO 9001 certificate
 
IRCA Approved Training Organization
¡¥The International Register of Certificated Auditors¡¦ (IRCA) is the world's original and largest international certification body for auditors of management systems. Located in the UK in the centre of London, IRCA certifies more than ten thousands auditors in over 150 countries worldwide.
 
Award the 100 Hong Kong's Most Influential Brands

¡¥100 Hong Kong¡¦s Most Influential Brands¡¦ granted by the World Brand Laboratory (WBL), which is the leading independent consultancy of brand valuation and market strategy in the world. WLB has also granted the ¡¥The World¡¦s 500 Most Influential Brands¡¦, ¡¥The Top 500 valuable Brands in China¡¦.

 
Award the 'Caring Company'

¡¥The Caring Company Scheme¡¦ was launched in 2002 by Hong Kong Council of social service (HKCSS). HKCSS is an umbrella organization of many non-governmental organizations (NGOs) that are providing over 90% of the social welfare service in Hong Kong.

 
Accredited by Hong Kong Accreditation Services
¡¥The Hong Kong Certification Body Accreditation Scheme¡¦ (HKCAS) is operated under the auspices of the Hong Kong Accreditation Service (HKAS) which also administers the operation of the well established ¡¥Hong Kong Laboratory Accreditation Scheme¡¦ (HOKLAS) as well as the ¡¥Hong Kong Inspection Body Accreditation Scheme¡¦ (HKIAS). HKCAS offers accreditation to certification bodies for quality management system (QMS) certification, environmental management system (EMS) certification and product certification.
 
Award in the Intellectual Capital Management Programme

¡¥The Intellectual Capital Management (IMC) Consultancy Programme¡¦ is jointly launched by the Intellectual Property Department (IPD), the Innovation and Technology Commission and the Trade and Industry Department. IMC allows enterprises to tap into reservoirs of knowledge and expertise that they already possess but may not be exploiting effectively. It also helps them to appreciate competitive pressures from outside and identify their needs to obtain improved knowledge and expertise.

 
 
It is the 3rd Year ACI received the title ¡¥Caring Company¡¦
 
 
 
ACI Proudly Conducted the Survey of the manpower needs of
the construction industry for Construction Industry Council (CIC)
 
ACI Has Again Successfully Conducted a Survey for Hong Kong Housing Authority (HKHA) 2010
 

FEHD survey on Public Knowledge, Attitude and Practice regarding Food Safety and nutrition Labeling

 

ACI carried out a survey for the Hong Kong Housing Authority

 

ACI carried out a public opinion survey for the Hong Kong Observatory

 

ACI carried out a public opinion survey for the Narcotics Division

 
ACI delivered ¡§Driver Vocational English Enhancement Training¡¨ for the Government Logistics Department (GLD).
 
ACI delivered ¡§Prevention and Handling of Workplace Violence in Outdoor Work¡¨ Training course to Architectural Services Dept. (ASD)
 
ACI deliver ¡§EQ and AQ¡¨ training course to OGCIO
 
ACI Co-organize with HKPC to deliver ¡§Business Continuity Planning & Management¡¨ Training
 
ACI co-organized with HKPC to deliver a training of "Developing Your Risk Based Thinking in ISO 9001:2015"
 
ACI honor delivered ¡§Practice of the Risk-based Approach to Audit¡¨ training to Government Logistic Department
 
ACI delivered ¡§Workshop on 5S¡¨ training to Government Logistics Department (GLD)
 
ACI provided office, workshop and laboratory safety training to HKPC
 
ACI provide ¡§Assertive Communication Training Course¡¨ to the Office of the Government Chief Information Officer
 
ACI honor delivered "Heathcare" Six Sigma Green Belt and Black Belt Courses to Hong Kong Hospital Authority
 
ACI Provided ISO 20121 and ISO 55001 training to Chinachem Agencies Limited
 
ACI Provided "Construction Site Safaty Supervisor Refresh Course" and "Safety in construction warehourse and 5S in Construction" Training for CR Construction Co., Ltd
 
ACI honor delivered IMS Internal Auditor Training to Hospital Authority, New Territories East Cluster Hospitals.
 
ACI provide lean six sigma green belt training to Swire Coca-Cola HK
 
Stay ahead and get Well-Prepared for Latest Changes of Quality Management System - ISO 9001:2015 Introduction Course based on DIS
 
Stay ahead and get Well-Prepared for Latest Changes of Quality Management System - ISO 14001 :2015 Introduction Course based on DIS
 
ACI provide ISO 55001 training for EMSD
 

ACI Provided ISO 31000 Risk Management Training to China Resources Construction Co., Ltd.

 
ACI has Provided ISO 22301 Business Continuity Management System Training for Vocational Training Council
 
ACI proudly delivered 'Six Sigma' training to OGCIO of HKSAR
 
ACI proudly delivered 'Managing with I-Ching' training to OGCIO of HKSAR
 
ISO 9001:2008 Transition Seminar for Civil Engineering and
Development Department (CEDD)
 
ACI was appointed again by Hong Kong Housing Authority on
ISO 14001 Environmental Management System (EMS) Serminar
 

Coaching Workshop on Customer Services Training
for Yau Lee Holdings Limited

 

ACI proudly delivered Quality Improvement courses using Seven QC Tools to
Bureau Veritas (HK) Lab &Coaching Workshop on Quality Control Circle (QCC) Projects to EMSD

 

ACI proudly delivered Quality Tools on Six Sigma, 5S and Statistical Process Control Message to China State Group

 

ACI proudly delivered OHSAS 18001:2007 message to DHL

 

ACI proudly delivered Quality Circle message to EMSD

 

''ACI Collaborate with Hong Kong Federation of Restaurants and Related Traders offering a seminar on "Introduction to ISO 22000 Food Safety Management System: HACCP''

 

ACI proudly delivered ISO 14001 and OHSAS 18001 Message to HKGBCA

 

ACI proudly delivered 5S message to Olympus

 

¡§Application of Occupational, Health and Safety" seminar

 

ACI Collaborate with Hong Kong Plumbing and Sanitary Ware Trade Association LTD offering a seminar on "Risk Management in Building Services Project"

 

Successful Seminar on The Latest Development of Kaizen and Certified Six Sigma Company Scheme

 

An Approach To Make Textiles & Apparel Industries Profitable

 

¡§ACI Collaborate with success - Trade and Industry Department HKSAR offering a seminar on Introduction to ISO 22000 Food Safety Management System: HACCP¡¨

 

ACI proudly delivered LEAN MANAGEMNT message to Yongxin Goods

 

ACI Certified Clients Inquiry System

The establishment of the system aims to give confidence to small and large business groups and the general public about the certificates issued by our company. If anyone has questions concerning the validity of certificates carried the certification marks of ACI, one can enquire through the following channels:

   
    1.contact us by calling 3583 3330;
    2fax the relevant information, including the name of the company being certified, the reference number of the certification, contact information of the enquirer, to 2806 1940, with indication of ¡§certified clients inquiry¡¨.
    3. email the relevant information to enquiry@aci-limited.com

Disclaimer

ACI seeks to strictly abide by internationally accepted procedures for audit clients, in order to determine whether the client obtain the certification. All certifications, caused by the ACI¡¦s negligence, which directly or indirectly lead to the certified clients on reputation, financial or other losses, ACI shall not be responsible. Any person shall independently determine the ability of customers; the certificates issued by ACI do not constitute a solicitation of any kind of transaction. All customer data are important assets of ACI; without the approval of ACI, one shall not be eligible for the relevant information for any purposes other than qualification validation.

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ISO 27001 Certificate was awarded to DMX Technologies (Hong Kong) Limited
(In February, 2009)

DMX Technologies (Hong Kong) Limited has successfully been conferred on the ISO 27001:2005 certificate from the Accredited Certification Limited (ACI) in February, 2009.

DMX Technologies (Hong Kong) Limited is an information technology provider, and therefore information security is essential to DMX and the clients. Its services provided are ranged from networking and security turn-key solutions. In addition, it provides different IT solutions to companies. Implementing ISO 27001 Information Security Management system can be beneficial to itself and their clients.

ISO 27001:2005 standard for Information Security Management System (ISMS) is the most widely recognized security standard in the world. It is a systematic approach to manage confidential information of both company itself and clients, so that other companies can entrust information to third parties.

Possessing the system, necessary knowledge and proven techniques to implement the international ISMS in the organization is definitely an asset for your company. Furthermore, ISO 27001 can get trust and enhance confidence from all customers and business partners.

Management of the company mentioned there is an increasing awareness of security issue among employee of the company and their brand image is enhanced after implementation of ISO 27001. The management sincerely thanks to the ACI audit team for their professional services provided during the certification process.

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ISO 9001 Certificate Award to Autotoll Limited

In February 2009, Autotoll Limited has successfully been awarded the ISO 9001 certificate by Accredited Certification International Limited (ACI). The certification scope is to provide the design, supply, install, operation and maintenance service of Intelligent Transportation System.

Autotoll Limited was established since 1998. Autotoll is Hong Kong¡¦s primary intelligent transportation and logistics service solution provider and a pioneer of RFID technology for Electronic Toll Collection (ETC)."The Autotoll system greatly enhances traffic efficiency by streamlining the fare collection process"They aimed at providing professional and efficient intelligent transportation and logistics services including Electronic Toll Collection (ETC), Telematics, Radio Frequency Identification (RFID) and Intelligent Transport System (ITS). Being successfully awarded the certificate of ISO 9001, the quality management system of Autotoll Limited was upgraded to an international level.

The management of Autotoll Limited said that the work efficiency and customer satisfaction was increased since the implementation of ISO 9001. It helps the company develop a great diversity of transportation services in the future.

Lastly, the management of Autotoll Limited appreciated ACI for providing professional auditing services.

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ISO 14001 & OHSAS 18001 Certificates Award to
CSX World Terminals HK Ltd.

In 2008, CSX World Terminals HK Ltd has successfully been awarded the ISO 14001 & OHSAS 18001 Certificates for its ¡§Provision of container terminal services including terminal management, gate and cargo handling, stevedoring services, container yard and quayside operation¡¨ by Accredited Certification International Limited (ACI).

CSX World Terminals is the member of DP World HK Group which is the most productive terminal operator in Hong Kong with an average productivity over 40 moves per hour per shore crane, handling over 1.2 million TEUs in record in a single berth. They can provide excellent, one-stop container terminal services. Successfully obtained ISO 14001 and OHSAS 18001 certificates fully described its determination, experience, excellence management as leading edge of CSX World Terminals HK Ltd, which is important to achieve the recognition.

During the process, CSX World Terminals HK Ltd realized their strengths and weaknesses more clearly. Accurate positioning can help the company being more competitive in the market. They quickly came up with the solutions to the problems existed, so that the management system could be improved, which, built a good foundation for their future development. The management said that it was a very nice experience that cooperated with ACI and they feel delightful for the achievements attained. They are looking forward to the further cooperation with ACI.

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ISO 14001 & OHSAS 18001 Certificates Award to
Asia Container Terminals Ltd.

In 2008, Asia Container Terminals Ltd (ACT) has successfully been awarded the ISO 14001 & OHSAS 18001 Certificates for its ¡§Provision of container terminal services including terminal management, gate in / out operations, stevedoring services, container yard and quayside operations¡¨ by Accredited Certification International Limited (ACI).

ACT, incorporated in 1993, is the major stakeholder in the six-berth Container Terminal 9 (CT9) development at the port of Kwai Chung, Hong Kong. The company has an interest in two container berths at CT9. After the completion of ACT's two-berth interests at Container Terminal 9 (CT9), it took over the two berths at CT8W in April 2004. ACT is a premier terminal, combining terminal expertise, superb physical environment, latest equipment and technology.

Successfully obtained ISO 14001 and OHSAS 18001 certificates fully described the determination, excellence management as leading edge of ACT, which is important to achieve the recognition.

Implementing ISO 14001 & OHSAS 18001 into the ACT daily operation increases its efficiency. This improved management system, also helps demonstrating its ability to consistently provide excellent services that meet customer requirements, enhance their satisfaction while ensure safe operation and protection of the environment. They appreciated the profession of ACI during the certification process and are very thankful to ACI in completing the ISO 14001 and OHSAS 18001 certifications.

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ISO 14001 & OHSAS 18001 Certificates Award to
ATL Logistics Centre Hong Kong

In 2008, ATL Logistics Centre Hong Kong (ATL) has successfully been awarded the ISO 14001 & OHSAS 18001 Certificates for its ¡§Provision of warehouse & office leasing services, building facilities management, container freight station & logistics services¡¨ by Accredited Certification International Limited (ACI).

Incorporated in 1981, ATL Logistics Centre Hong Kong Ltd. (ATL) is a subsidiary of DP World. It owns and operates ATL Logistics Centre - the world's first and largest intelligent multi-storey drive-in cargo logistics centre. Conveniently located in the heart of Kwai Chung Container Terminals and within easy reach of Hong Kong's commercial and population centers, airport, as well as the Mainland border, ATL Logistics Centre offers warehouse and office leasing as well as a full range of cargo handling, container freight station (CFS) and distribution services.
Successfully obtained ISO 14001 and OHSAS 18001 certificates fully described the determination, experience, excellence management as leading edge of ATL, which is important to achieve the recognition.

The implementation of ISO 14001 and OHSAS 18001 helps to increase the company efficiency and improve their management system. The quality of its service is stabilized as well as the factors of worker¡¦s safety and environmental sustainable developments have been taken into account. Executives are very delightful for these recognitions and they are confident for the foreseeable bright future. The professional attitude of the audit team impressed them deeply, which make them highly recommend ACI to their business partners.

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ISO 22000 and HACCP Certification Presentation ¡V Shark¡¦s Fin City Restaurants (26th January, 2008)
Shark¡¦s Fin City Restaurant is the first food restaurant to be awarded ISO 22000 certificate from ACI.  Implementing ISO 22000 helps them to minimize the probability of food poison accidents.  After capturing both the ISO 22000 and HACCP certificates, the safety of food provided by the Shark¡¦s Fin City Restaurants is being ensured and reached a world satisfying level. Shark¡¦s Fin City Restaurant is the pioneer in food safety management.
Shark¡¦s Fin City Restaurants with branches in Olympian City One, Times Square, New World Centre and Miramar Shopping Centre have successfully been awarded the ISO 22000 and HACCP certificate for their ¡§Provision of restaurants services¡¨ from Accredited Certification International Limited (ACI) on 26th January, 2008.

Food safety is a hot topic highly concerned by the public, especially there are numerous food poison accident occurred in the market. ISO 22000 Food Safety Management System is an international standard highly recommended by the Food and Environmental Hygiene Department. The management from the Shark¡¦s Fin City Restaurant is delighted with the award of this international recognized food safety management certificates and confident that the certificates will lead them to higher level of services. They also appreciated the profession of ACI during the certification process.
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IMS Certification Presentation ¡V Transport Infrastructure Management Limited
(November 24, 2007)
On November 24, 2007, ACI is very honor to present the Integrated Management System Certificate on ISO 9001, ISO 14001, OHSAS 18001 and FIU(SM)R Audit to Transport Infrastructure Management Limited for its ¡§Operation and maintenance of facilities for road network¡¨. This global recognition assured their management systems level up to international standard. And this globally recognized achievement further strengthens their position in the market.

To monitor the Tsing Ma Control Area (T.M.C.A) successfully, a high quality management system is essential, especially for handling any thunderbolts. ISO 9001 will no doubt in assisting them in maintaining and improving a high quality management system continuously. Meanwhile, ISO 14001 ensures them in achieving their performance pledges of maintaining the environmental standard within the tunnels and the T.M.C.A. The company¡¦s vehicle team involved large amount of employees who often work on the busy highway. OHSAS 18001 and FIU(SM)R Audit is relating to occupational health and safety management systems for risk management and performance optimization.It can help to raise the safety awareness to every staff, contractors, suppliers as well as business partners.

Being successfully awarded the three certificates, the Management of Transport Infrastructure Management Limited was delighted as they regarded these certificates acted as a channel for them to improve in providing a smooth, environmental friendly and safe passage for the motorists and the users of T.C.M.A. The Management has also expressed their appreciation over ACI professional audit team.

Nowadays, ACI is one of the fastest growing independent certification bodies in the world. Throughout the widespread professional services and the good reputation, ACI is a dependable independent certification body you can fully trust with.
     
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ISO 10002 Certificate to New Hopes Construction Company Limited
(In November, 2007)

New Hopes Construction Company Limited has successfully been awarded the ISO 10002:2004 certificate from the Accredited Certification Limited (ACI) in November, 2007.

Customer complaints are inevitable in any kind of business. They are especially critical in the life sciences and all business industries, where complaints may indicate serious safety issues. In ISO environments, customer-complaint handling is considered an essential part of the quality system ¡X and an important factor in ensuring compliance.

With the implementation of ISO 10002:2004, Customer Satisfaction Management System, New Hopes Construction Co., Ltd. will certainly benefit a lot.They have developed an effective and efficient complaints-handling process to satisfy customers¡¦ needs. It helps to introduce a positive complaint handling culture in the company.

Management of the company mentioned that awareness and alertness on customer handling skills among their employees have improved significantly. ISO 10002 assists all departments proactively compliant with the complaint handling process, which helps reducing the life cycle of complaint process and ensure timely response. The management also sincerely thanks the ACI audit team for their professional services during the certification process.
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ACI is the only accredited certification body recognized by the Hong Kong Housing Authority, HKSAR, as a Housing Authority Supplier for the ¡§Statistical Research & Survey Services¡¨.

We are pleased to announce that following the recognition from Census & statistics Dept, HKSAR as their listed supplier to offer statistical research and survey services, ACI have received recognition again from Hong Kong Housing Authority, HKSAR as the supplier for ¡§Statistical Research & Survey Services¡¨. It is an honor for ACI to be recognized by the Hong Kong Housing Authority.It means that ACI is now the only accredited certification body for this service, and this confirms ACI¡¦s position as a professional market researcher.
ACI management said:¡§This is the culmination of several years¡¦ of hard work in developing this service, training a network of interviewers, and working with related specialists¡¨. Advantages of the professional statistical survey services include the following:

  1. by identifying the most popular opinions/suggestions from today¡¦s valued customers, surveys conducted can provide multitude of ideas to offset deficiencies in current customer services and daily business operations
  2. unique questions are presented in the survey questionnaires to identify the perceived values in the services and how the company is rank amongst its primary competitors in delivering its critical value factors
  3. by offering suggestions based on our expertise and the results of the findings, in allowing you to make the best decision you feel would align your strategy with business goals

We also provide professional and technical training and management certification services. ACI welcomes all interested parties to enquiry about our statistical research & survey services.

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ACI is recognized by the Census & Statistics Department, HKSAR, as a listed contractor for the ¡§Contractors for Conducting Statistical Survey¡¨.

It is an honor for ACI to announce that we are recognized by the Census & Statistics Department, HKSAR, as a listed contractor for the ¡§Contractors for Conducting Statistical Survey¡¨.

The advantages of our complete and professional market research and customer satisfaction survey programs:

  1. by determining which factors produce the highest perceived value by customers, research can provide the knowledge to both correct deficiencies in today's customer service;
  2. special sets of questions are being built into survey questionnaires to learn about the perceived value of services and how a company stacks up against its primary competitors in delivering on the critical value factors; and
  3. assist in? the discussion making process to allow you to choose the most beneficial ways for your company

ACI welcomes all interested parties for enquiry over the customer satisfaction measurement programs. We also provide professional and technical training and management certification services. Please feel free to contact us for more details.

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For establishing contact with ACI¡¥s certified companies, please complete the Enquiry Form and return to ACI via enquiry@aci-limited.com

ISO 9001 Certification Presentation - Hong Kong Judiciary Court -
 Small Claims Tribunal and the Magistrates Courts (1st March 2008)
We are pleased to announce that following the ISO 9001 certificate presentation to Hong Kong Judiciary -Court Orders Section on May 12, 2007. On March 1, 2008, Accredited Certification International (ACI) also presented ISO 9001:2000 certificates to two other major sections of the Hong Kong Judiciary, they are Small Claims Tribunal and the Magistrates Courts of Eastern Magistrates¡¦ Courts, Kowloon City Magistrates¡¦ Courts, Kwun Tong Magistrates¡¦ Courts, Fanling Magistrates¡¦ Courts, Shatin Magistrates¡¦ Courts, Tuen Mun Magistrates¡¦ Courts and Tsuen Wan Magistrates¡¦Courts.

The Small Claims Tribunal was to provide an expeditious, inexpensive and informal means of adjudication for civil disputes. ISO 9001 helps shortening their time in handling litigation matters. In addition, it enables cases to be smoothly transferred, where appropriate, from the Tribunal to other courts and tribunals in a timely manner.

Implementing ISO 9001 into the Magistrates¡¦ Courts daily business practice increases the Courts efficiency on handling the
summary and indictable offenses. This improved management system also helps demonstrating its ability to consistently provide services that meet consumers and applicable regulatory requirements, and to enhance customer satisfaction. This global recognition assured the Small Claims Tribunal and the Magistrates¡¦ Courts management systems levels are up to the international standard. They are very thankful to ACI in completing the ISO 9001:2000 certification.
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IMS Certification Presentation - First Foundation (HK) Limited and Zhi Jin (Hong Kong)
Company Limited (December 8, 2007)

In December 8, 2007, First Foundation (HK) Limited and ZhiI Jin (Hong Kong) Company Limited has successfully been awarded an Integrated Management System (IMS) certificate covering ISO 9001, ISO 14001 and OHSAS 18001 for its ¡§Manufacture and supply of industrial plastics¡¨ by the Accredited Certification International Limited (ACI).

First Foundation (HK) Limited has been supplying wide range of industrial thermoplastics to Hong Kong and Greater China enterprises. After rewarding the IMS certificate, their Managing Director, Mr. Roger Tang proudly mentioned that ISO 9001 could certainly pursue continuous improvement to maintain quality and excellence services. On the other hand, the ISO 14001 ensures that their engineering plastic production procedures reaching the international level and minimizing the negative impact over the environment. In addition, the OHSAS 18001 certificate assures that the working environment and occupational health and safety requirements of the First Foundation (HK) Limited are very mature.

Their success attests to First Foundation (HK) Limited¡¦s commitment to constantly improve their customer services so that they can continuously take the lead in providing industrial thermoplastics in the market.Their employees are also motivated from the award of certificates as they are defined as a valuable human resource that contributes to high quality of services and products. The top management has also expressed their appreciation over ACI professional audit team. During the certification process, ACI gave them valuable and professional recommendations and advices.
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Certification Presentation ¡V Siemens Ltd. (July 21, 2007)

On July 21, 2007, Siemens Ltd. has successfully been awarded the ISO 9001 certificate for its ¡§Design, supply, installation, testing & maintenance of industrial solutions and services¡¨ by the Accredited Certification International Limited (ACI).

Being successfully awarded the certificate, the management from Siemens was delighted as the worldwide accepted standard would no doubt in fulfilling Siemens desires to perform perfectly in business. Their representative said ¡§ISO 9001 will also associate us in achieving their principles ¡V Customers, Innovation, People, Responsibility and Value. With the standard, it can build up customer satisfaction and expand our customer bases.¡¨ Siemens expressed that their employees are also motivated from the award of certificate as they are defined as a valuable human resource that contributes to high quality of services and products.
The top management has also expressed their appreciation over ACI professional audit team. During the certification process, ACI gave them valuable recommendations and advices.

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Memorial brand present ¡V ¡§Occupational Safety Charter¡¨

Last November, ACI had signed the ¡§Occupational Safety Charter¡¨ and become the first Management System Certification Body to sign it. During 2006-2007, ACI had done their best in advancing the occupational safety. As a result, in order to appreciate and give their sincere thanks to ACI for their commitments in occupational safety over the year, the Tsuen Wan Safe and Health Community Steering Committee invited ACI to participate at the ¡§Occupational Safety Charter¡¨ on 8th September, 2007, as a guest and awarding ACI a memorial brand.

The signing marked ACI¡¦s commitment in ensuring workers the right to enjoy a safe and healthy working environment, and monitoring employers to bear the obligations to reduce the risk of accidents.

The Tsuen Wan Safe and Health Community Steering Committee was established in 2002. Its goal is to create a safe and healthy society in Tsuen Wan. They have been working hard in raising Tseun Wan residents¡¦ awakening over safety and healthy, so as to build up a safe and healthy living habitats and working environment.

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Occupational Safety Charter

ACI has become the first Management System Certification Body to sign the ¡¥Occupational Safety Charter¡¦. The signing ceremony was organized by Tsuen Wan Safe and Healthy Community Steering Committee and held on 11 November 2006.

The Safety Charter highlights the commitment of both the employers and employees in creating and maintaining a safe and healthy work environment. This signing marked ACI¡¦s commitment is to ensure that workers have the rights to enjoy a safe and healthy working environment while employers have the obligations to reduce the risk of accidents.


ACI award"Occupational Safety Charter"presented by
Permanent Secretary for Economic Development and
Labour Mr Matthew Cheung Kin Chung


Tsuen Wan District Council member and
ACI Managing Driector


Tsuen Wan District Council presented award to ACI

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